Frequently Asked Questions

Covid Update

Melbourne Speech Pathology Clinic takes the safety of its clients and staff seriously, specifically with respect to COVID-19. We are constantly monitoring the advice issued by the Dept of Health and Human Services (DHHS) and adhere to the most current Occupational Health and Safety recommendations.

We are keen to continue to support our clients in maintaining optimal health and function during this uncertain time. We offer the option for Telehealth – the use of video-conferencing technology to be able to deliver remote therapy services to clients. This requires access to a computer, phone or tablet and in many instances requires a caregiver to be present to facilitate therapy sessions. This is a great option for those who are isolating due to Covid 19, who live far away, have poor immunity, or who have limited transport options available to them. Please discuss telehealth with your therapist if you feel this is a more suitable option for you.

For further information phone us on 03 9035 5333

Where will I be seen?
If you are attending the clinic for a face-to-face session, you will be seen at our brand-new purpose-built speech pathology clinic, located on the 1st floor, 723 Swanston Street Carlton Vic. We are co-located with the Melbourne Dentistry Clinic and share the same reception desk.
Will I get the same quality of service with student speech pathologists?
Yes, all our student run sessions are supervised by our highly experienced speech pathologists who are constantly observing, evaluating and assessing the students, the client’s progress and all interventions provided.
What can I expect on my first visit?
Your first visit will involve getting to know you, taking a detailed case history and finding out what it is that we can help you, your child or your significant other with. It is therefore very important that you provide as much information as possible when completing the online referral form. Some observation and initial assessment will also take place. During this session, we will discuss with you the type of therapy, the number of sessions and how often they will occur.
How long are the sessions?
Our sessions are generally 45 minutes in duration.
What will my sessions look like?
Sessions may be weekly or fortnightly depending on what is recommended by your therapist. Sessions can be conducted face to face in the clinic, via telehealth (Zoom) or via a mixture of both. This is particularly helpful for those with transport difficulties and those that live far away from the CBD, even interstate!
How long are the wait times?
Wait times can vary. Please contact us to find out how soon you can be seen.
How much will it cost?
Please see our fees page for more information.
Am I covered by private insurance?
We are not able to process your claim at the clinic however we are able to issue you with invoices that you can then claim back through your private insurance provider. Please note, it is your responsibility to seek preapproval from your private health insurance provider prior to the session. Your attendance at our student led clinic may impact your ability to claim depending on who you are insured with.
Do you see NDIS participants?
We only see self-managed and plan managed NDIS participants. If you are a NDIS participant that is portal managed, you will need to contact the NDIA for a list of their registered providers.
How many sessions will I need?
This will be determined by your therapists depending on your needs.
Is there parking?

Information on metered street parking in the area, including disabled parking and also information on which trams pass by the clinic and the tram stop to disembark.

Contact Us

Melbourne Speech Pathology Clinic

Level 1, 723 Swanston St,
Carlton 3053
Phone: 03 9035 7199
Fax:03 9347 1535

Opening hours

Monday, Tuesday, Thursday & Friday
8:30 am to 4.30 pm

8:30 am to 7.30 pm

Closed public holidays