Frequently Asked Questions

Covid Update

Melbourne Speech Pathology Clinic takes the safety of its clients and staff seriously, specifically with respect to COVID-19. We are constantly monitoring the advice issued by the Dept of Health and Human Services (DHHS) and adhere to the most current Occupational Health and Safety recommendations.

We are keen to continue to support our clients in maintaining optimal health and function. We offer the option for Telehealth – the use of video-conferencing technology to be able to deliver remote therapy services to clients. This requires access to a computer, phone or tablet and in many instances requires a caregiver to be present to facilitate therapy sessions. This is a great option for those who are isolating due to COVID-19, who live far away, have poor immunity, or who have limited transport options available to them. Please discuss telehealth with your speech pathologist if you feel this is a more suitable option for you.

For further information phone us on 03 9035 7199

Where will I be seen?

If you are attending the clinic for a face-to-face session, you will be seen at our brand-new purpose-built speech pathology clinic, located on the 1st floor, 723 Swanston Street Carlton Vic. We are co-located with the Melbourne Dentistry Clinic and share the same reception desk.

Will I get the same quality of service with student speech pathologists?

Yes, all our student run sessions are supervised by our highly experienced speech pathologists who are constantly observing, evaluating and assessing the students, the client’s progress and all interventions provided.

As a subsidiary of the University of Melbourne, our clinic integrates the latest research and initiatives with compassionate and collaborative healthcare, making us an exceptional and unique choice for speech pathology services.

What can I expect on my first visit?

Your first visit will involve getting to know you, taking a detailed case history, and finding out what it is that we can help you, your child or your significant other with. It is therefore very important that you provide as much information as possible when completing the online referral form and the intake form (emailed to you at the time of your appointment booking). Some observation and initial assessment will also take place. During this session, we will discuss with you our recommendations for: further assessment/ intervention, the number of sessions and type of sessions, and how often they will occur. We are committed to collaborative healthcare, so your individual preferences/ circumstances will be strongly considered in our recommendations.

How long are the sessions?

Our sessions are generally 45 minutes in duration. Initial assessment may take up to 1 hour.

What will my sessions look like?

The frequency of your sessions will be determined based on the speech pathologist’s assessment of your individual needs, with consideration given to your preferences and circumstances. Sessions usually occur weekly or fortnightly. Sessions can be conducted face to face in the clinic, via telehealth (Zoom), at your residence, or via a combination of these methods. This flexibility is particularly helpful for clients with transport difficulties and people who live far away from the CBD, even interstate!

How long are the wait times?

Wait times can vary. Currently, we are in a unique position to offer short waiting periods! Please contact us to find out how soon you can be seen.

How much will it cost?

Please see our fees page for more information.

Am I covered by private insurance?

Please note, it is your responsibility to seek pre-approval from your private health insurance provider prior to the session. If you are eligible to claim speech pathology services from your private health insurance provider, we will issue you with an invoice that can be used to lodge this claim.

Do you see NDIS participants?

Yes. We see self-managed and plan managed NDIS participants. If you are an NDIS participant that is portal managed, you will need to contact the NDIA for a list of their registered providers.

How many sessions will I need?

The recommended number of sessions will be determined based on the speech pathologist’s assessment of your individual needs, with consideration given to your preferences and individual circumstances.

Is there parking?

Information on metered street parking in the area, including disabled parking and also information on which trams pass by the clinic and the tram stop to disembark.

Contact Us

Melbourne Speech Pathology Clinic

Level 1, 723 Swanston St,
Carlton 3053
Phone: 03 9035 7199
Fax:03 9347 1535
Email: speech-clinic@unimelb.edu.au

Opening hours

Monday - Friday 8:30 am to 4.30 pm

Closed public holidays